Increase revenue and profitGet better information about customersTrack Sales opportunities
Increase Productivity of Customer ServiceReal Time Data access,Single point solution for front-end and back-end systems
iFREND aims to replace the user interface for all your customer servicing functions used by the Call Centre and Back Office. Depending on your current system, that potentially gives little to no capability to the users to action the customer requests at the time of the call, iFrend is revolutionary and provides real time updates without the need of a batch.
iFrend is “back-end” agnostic and iSphereIQ can retrieve the information required for your screens from any of your databases.
We have listened to our customers and developed a product that is Credit and Retail Bank specific (although we can customize it for many other areas), saves your CS Staff valuable time due to Bank Wide updates and is supported by a company that has been in operation for over 13 years.
So you can choose to purchase an expensive, inflexible non-specific CRM, or you can buy iFrend and be part of the future. The choice is that easy
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Visiting theoretical classes
Implementation of practical cases
Visiting theoretical classes
Visiting theoretical classes
Pay for the course monthly or in full (with a 5% discount), payment by installments is possible
2 times a week, on Thursdays from 19:30 to 21:30 and Saturdays from 11:00 to 13:00
The next group will start in October 2018
We pay attention to each course student. Therefore, the number of seats is limited
We use the very best of project management practices in our solution and talent delivery processes.